Read Recent Review from Air Doctor Services, Inc

I have been with air doctor now for many years. They are honest and straightforward and very dependable and reliable. I use them for my house, my business, my mom’s house, my church, and all my friends. They have good maintenance plans that keeps your system in tune every 6 months. Highly recommend them and highly recommend the maintenance plans!! Read Less

Exceptional service. We have been dealing with AirDr for over a year on a new custom home. After terminating our original contractor, AirDr worked with us to get us through a very difficult and stressful time. They are quick to respond when we have questions or need minor adjustments. The techs are always respectful and work very hard. We have delt directly with JR, the owner, on a number of occasions. He answers our questions in detail and takes his time explaining the complexities of heating a cooling a home of our design. He and his team have been very understanding and patient with us through our custom build from hell. We can't thank them enough. It's no surprise they have such a high rating. Well deserved. Read Less

Additional information since this last post 3 months ago. I moved forward today with the purchase of a new system through Airs Doctor Services in Murrells Inlet. I am truly amazed at this company. The amount of detail and review they do to make sure I had the perfect unit and fit for my house was amazing. Anthony came over from Air Doctor and went into my attic crawling through the ceiling checking and sizing for new installation. He worked magic with the numbers, and I had to move forward with the purchase. The reasons why I decided to go through Air Doctor starts with the service they have provided me with the last several months, the detail they went through to get the right equipment and the amazing price for the TRANE system I purchased. Seriously around every corner is a company selling and servicing Heat Pumps. Don't get overwhelmed or pushed by sales techniques. Air doctor is not a corporate company its family owned In Murrells Inlet. No I don't work for them I am a customer and wrote this without prodding. I moved to the Murrells Inlet area 5 years ago and was using a HVAC / Heat Pump company the previous homeowner suggested. In the first 4 years with a relatively new system (2 yrs old when I purchased the house) installed by the previous owner I had multiple issues. It seems like they kept coming back over and over for the same problems. I contacted Trane Corporation, and they sent out Air Doctor (local TRANE Dealer) to look at my system. It seems that the contractor that originally installed this system did not do a good job. Air Doctor came in and lifted the inside unit placed a level pan under it and leveled the unit in the ceiling. It seems the previous installed placed the pan on a tilt with the float shutoff on the high end of the pan causing it overflow and ruin my ceiling. Air Doctor - Absolutely a 5***** star company. I am very impressed by their technicians, customer service and their inhouse employees. In the past year their follow up, customer service contact and their very knowledgeable employees impressed me way beyond my expectations. I will be replacing my unit in the next several months and have decided Air Doctor will be the company I plan on using. Robert Axelrod Read Less

I’m with my family at a rental on our first day of vacation. The AC was not working upon arrival at 4pm on a 95 degree day. Garry, the technician, came out at 10pm on a Saturday to fix the AC units that were not working on the lower level of the house we are renting. He was professional , polite, and good at his job. I’m sitting in a much cooler room as I post this. Thank you Garry and thank you Air Doctor. Read Less

We had guests staying at our rental beach home. We received a call at about 9pm from them saying that the AC was on but the air hadn’t cooled. They said it wasn’t an emergency, but wanted to let us know to schedule a future visit. I called and left a msg and within MINUTES received a call saying we were the 3rd stop. I let our guests know and they said to let them know that the next day service would be fine .. Again, I left another msg at Air Doc and again, I received a prompt call back saying they were already on their way. Andrew Rayburn, the technician, quickly found the issue ( system was displaying a lockout code) , reset, and the AC started right up! He explained to our guests the possibilities of why that could have happened, and then called me to explain. He also checked the system over to make sure iit was in top running order for the upcoming season. Our AirDoc contract is worth every penny and AirDoc is very fortunate to have such a conscientious, polite, knowledgeable employee in Andrew Rayburn. Read Less